I’ve used Samsonite luggage all of my life. My parents gave me an old school suitcase when I was a kid (back when one of their competitors had an ad with a gorilla beating the crap out of a suitcase).
When I graduated from college I had a Samsonite Briefcase (yes, and I even wore a suit to work too, every day), and a garment bag that I put 5 years of heavy travel on before it finally fell apart. From there I got a rolling carry-on that I was able to beat up on for more than 10 years. A few weeks ago I noticed that one of the wheels had cracked in half and I knew that it would only be a matter of time before the bag was retired.
As I was dragging it around New York City last week the wheel hit the doorframe as it came in and I saw a piece of the wheel fall off. To my amazement, more pieces continued to fall off and when it was done I saw that the wheel was made up of an outer and inner shell. As the original wheel fell off, a second interior wheel was exposed and the bag continued to roll along with no problem.
You can talk all you want about a product but when one performs like that under fire, the stories are very easy to tell.
I’ll probably be able to squeeze a few more trips out of this bag but I imagine by Christmas I’ll be looking at an upgrade.