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American Express Members Lounge

This weekend, after the pulse pounding Michael Bay-esque software development conference, my dear wife dragged me off to the mall for some shopping (as in – she shops, I sit around and do nothing). Luckily I had a secret weapon in my arsenal. I had received a postcard earlier in the week from American Express telling me about their new members lounge at the Natick Collection (the new X-tra snooty name for what we used to call “The Natick Mall” or worse yet, just “The Mall”).

Some direct marketing actually got through to me – go figure. The lounge is very cool. American Express LoungeIt reminds me of the clubs at the airport that keep out the dirty cake-eating civilians, to create an oasis of peace and quiet for the business traveller.

I was greeted at the door and my card was run through a handheld scanner. This granted me access to the inner sanctum. It’s a room about the size of the average store in the mall, brown leather seats sort of like restaurant booths, 3 drink stations with water, lemonade and one of those multi-coffee, latte, chai, hot chocolate machines.

They wrap gifts for free and have their own bathroom. Only 2 things bothered me, one was the lack of wireless service, but they do have 3 Macs connected to the web. The other was that I can’t believe that there are people who can complain about the types of coffee offered in the machine. Here’s a great new service, all kinds of free stuff and a great place to hide, and some people can still find stuff to bitch about.

Screw them, the staff here is friendly even to those dolts. My time is up, the boss called. Shopping’s done.Loungin'